Our Story & Mission

About panda99

Built in Malaysia, for Malaysians. Here's the story behind the platform, the values that drive every decision, and the team commitment behind every payout.

Where panda99 Began

panda99 was founded in 2017 by a team of Malaysian gaming enthusiasts, software engineers, and payments specialists who were frustrated with the same recurring problem: online casinos and sports betting platforms serving the Malaysian market were consistently failing their users. Deposits were clunky. Withdrawals took days. Customer service was impersonal and slow. And critically — most platforms weren't designed with Malaysian payment infrastructure in mind at all.

The founding team, many based in Kuala Lumpur and Petaling Jaya, saw a genuine gap in the market. Malaysian players deserved a platform that treated them as primary audience, not an afterthought. One that integratedTouch 'n Go eWallet, DuitNow, Maybank, CIMB, and FPX natively — not as a workaround. One that displayed balances in Malaysian Ringgit (MYR) without hidden conversion fees. One where customer support understood local banking quirks and responded in clear English.

"We built panda99 because were the players who kept running into the same walls. We knew exactly what needed fixing — so we fixed it ourselves."

Starting with a focused catalogue of live dealer games and EPL football betting, panda99 grew steadily through word of mouth across Kuala Lumpur, Johor Bahru, Penang, and beyond. The platform's reputation forfast withdrawals, honest odds, and genuine local support became its strongest selling point — still true today, seven-plus years on.

By 2020, panda99 had expanded its game library to include thousands of slots from leading providers, live casino tables with native-language chat options, and comprehensive sports betting covering Liga Super Malaysia, EPL, Champions League, UFC, and virtual sports. Today, panda99 serves over 850,000 registered players and processes millions of MYR in daily payouts.

Our Mission

Our mission is straightforward: to provide Malaysian players with the most reliable, transparent, and enjoyable online gaming experience available — without compromise.

We define "reliable" specifically. It means withdrawal requests processed in under 60 minutes. It means 99.4% platform uptime. It means customer support that actually resolves your issue, not one that deflects and delays.

"Transparent" means we tell you the RTP on every slot, clearly state all bonus wagering requirements before you claim anything, and never hide fees in the fine print. OurPrivacy Policy is written in plain English, and we don't sell your data to third parties — ever.

"Enjoyable" means the platform feels good to use on a Saturday evening in Shah Alam, watching the live score tick up on a Liga Super Malaysia match while your bets update in real time on your phone. It means fast load times, a clean interface that works on mid-range Android devices, and a game library with genuine variety — from classic 3-reel slots to immersive multi-camera live baccarat tables.

Fast Payouts Secure Platform English Support MYR Native Responsible Gaming Mobile First
2017
Year Founded
850K+
Registered Players
1,500+
Games Available
RM 2.8M
Daily Payouts
24/7
Live Support

Our Core Values

Six principles that guide every decision we make — from engineering releases to bonus policy and player support.

Radical Transparency

Every bonus has clearly stated wagering requirements. Every slot shows its certified RTP. Every fee is disclosed upfront. We do not hide the ball on anything that affects your wallet.

Speed as Standard

Fast isn't a marketing word for us — it's an engineering commitment. Sub-60-minute withdrawal times and 99.4% uptime are tracked internally as KPIs, not aspirations.

Player Security First

256-bit SSL encryption, two-factor authentication, and KYC verification protect every account. Player funds are segregated from operational capital at all times.

Community Over Volume

We'd rather have 100 satisfied long-term Malaysian players than 1,000 confused ones. Our VIP rewards, cashback programs, and loyalty tiers are built to recognise players who stay.

Responsible Gaming

We take problem gambling seriously. Deposit limits, self-exclusion tools, cooling-off periods, and links to support resources like Talian Kasih are built into the platform — not buried in a footnote.

Continuous Improvement

We release platform updates weekly. Player feedback from Kuala Lumpur to Penang directly shapes our roadmap. If something isn't working well for Malaysian users, we fix it — fast.

What Makespanda99 Different

Six features that set the panda99 experience apart from other platforms serving the Malaysian market.

Native MYR & Local Payments

Every transaction runs in Malaysian Ringgit. Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, and Public Bank are all fully supported — no third-party currency conversion, no hidden exchange fees.

24/7 Malaysian-Context Support

Our support team understands Malaysian banking systems, local payment delays, and common account queries. Live chat is available around the clock, with responses in clear, natural English tailored for Malaysian users.

Certified Fair Gaming

All games on panda99 use independently certified Random Number Generators (RNG). RTP figures are displayed on every slot game page. We do not manipulate game outcomes under any circumstances.

Mobile-Optimised Platform

panda99 was built mobile-first. The full platform — from live casino tables to sports betting in-play — runs smoothly on Android and iOS, including mid-range devices common across Malaysia.

Local Sports Coverage

Live in-play betting on Liga Super Malaysia, EPL, Champions League, FA Cup, UFC, and more. Real-time odds updates, Asian Handicap markets, and Over/Under totals — fully covered, deeply localised.

Long-Term Player Rewards

VIP tiers, weekly cashback rebates, reload bonuses, and a refer-a-friend program reward players who stay with panda99. The longer you play, the more the platform works for you.

Our Commitment to Malaysian Players

Malaysia has one of the most digitally sophisticated payment ecosystems in Southeast Asia. DuitNow, FPX, Touch 'n Go eWallet, and Boost are embedded into daily life in ways that no generic international platform fully appreciates. panda99 was built with this ecosystem at its centre, not bolted on as an afterthought.

We are transparent about regulatory context. panda99 operates under international online gaming licensing. Malaysian users play at their own discretion and are responsible for understanding their local legal framework. We do not claim Malaysian government regulation — no such framework exists for online gambling in Malaysia — and we will never mislead users on this point. Our Responsible Gambling page provides honest guidance and links to support resources.

For players aged 21and above only. We enforce age verification rigorously through our KYC process. Underage gambling is not permitted under any circumstances, and we have zero tolerance for attempts to circumvent this policy.

Whether you're a football betor in Johor Bahru following the Liga Super Malaysia season, a slots enthusiast in Penang, or a live baccarat player in Bangsar — panda99 is committed to being the most trustworthy, fastest, and most locally relevant online gaming platform available to you.

Serving All of Malaysia

Players from Kuala Lumpur, Petaling Jaya, Penang, Johor Bahru, Shah Alam, Kota Kinabalu, and Kuching — all welcomed equally.

Segregated Player Funds

Your deposits are kept separate from company operating funds. Your money is yours — protected regardless of what happens operationally.

21+ Age Enforcement

All accounts undergo KYC verification. We enforce minimum age requirements without exception and take our responsibility to prevent underage access seriously.

Honest Odds & RTPs

We publish certified RTP figures for every slot and display betting odds without manipulation. What you see is what the market reflects — nothing artificially suppressed.

Our Journey

From a small team with a big idea to one of Malaysia's most-trusted online gaming platforms — here are the key milestones that shaped panda99 into what it is today.

Every milestone on this list was driven by one priority: making the platform better for Malaysian players. Growth was a result, not the goal.

2017
panda99 Goes Live

Platform launched with a curated selection of live dealer games, slots, and EPL football betting. Maybank and CIMB bank transfers supported from day one. First 10,000 players registered within 3 months.

2018
Touch 'n Go eWallet Integration

Among the first Malaysian gaming platforms to natively integrate Touch 'n Go eWallet for instant deposits and withdrawals. Player base doubles within six months of launch.

2019
Sports Betting Expansion

Full-scale sports betting launch covering Liga Super Malaysia, Champions League, UFC, and 30+ additional sports. Asian Handicap and live in-play markets introduced.

2020
DuitNow & Boost Added

DuitNow instant transfer and Boost eWallet integrated, cutting average deposit time to under 30 seconds. Mobile app beta released for Android users in KL and Penang.

2022
500,000 Registered Players

Reached half a million registered Malaysian players. Cryptocurrency deposits (USDT TRC20, BTC) added. VIP reward programme relaunched with multi-tier cashback system.

2024–Present
850K+ Players, Continuous Growth

Over 850,000 registered players. Daily payouts exceding RM 2.8 million. 1,500+ games. Platform processing over 500,000 transactions per month across all Malaysian payment channels.

Ready to Join panda99?

Over 850,000 Malaysian players have already made panda99 their platform of choice. Fast payouts, fair games, real MYR — everything you need, nothing you don't. For players aged 21 and above only.

<60 min
Average Withdrawal
RM 30
Minimum Deposit
24/7
Live Support